7u711's Privacy Policy — Protecting Your Information Is Our Commitment

1 Introduction

7u711 is a secure and reliable online betting and casino platform operated for players in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the safety of your personal information.

This Privacy Policy explains how 7u711 collects your personal information, the purposes for which that information is used, who it may be shared with, and what rights you have. By using our website, app, or any of our services, you agree to the terms of this policy.

We believe that transparency is the foundation of trust. That is why we want to clearly explain, in plain language, exactly what we do and do not do with your information.

2 The Types of Information We Collect

7u711 may collect user information in various ways. The details are described below by category:

2.1 Information You Provide Directly

When you open an account at 7u711 or contact us, the information you provide yourself may include:

• Full name and age (we only provide services to individuals aged 21 or above)
• Email address and mobile number
• Preferred username and password
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account details, or bank account information
• Documents required for identity verification (copy of national ID card or passport)
• Information provided when contacting our support team

2.2 Automatically Collected Information

When you use 7u711, certain information may be collected automatically, such as:

• IP address and device type
• Browser type and operating system
• Date, time, and location of site access
• Cookies and session data (see cookie policy below)
• Gaming activity and transaction history

3 Purposes for Using Your Information

7u711 uses your information only for specific and legitimate purposes, as follows:

3.1 Service Operations

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Providing gaming services and bonus offers
• Verifying your identity and age

3.2 Security and Protection

• Preventing fraud and money laundering
• Detecting unauthorized account access
• Ensuring platform security
• Enforcing responsible gaming policies

3.3 Communication and Support

• Responding to your complaints and questions
• Sending service updates and important information
• Providing 24/7 live chat and email support

3.4 Platform Improvement

• Analyzing and improving the user experience
• Identifying and resolving technical issues
• Developing new services and features

4 Sharing Information with Third Parties

7u711 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We may engage trusted third parties for payment processing, technical support, and service operations. In such cases, they will only receive the information necessary to carry out their specific tasks and may not use it for any other purpose.

4.2 Legal Requirements

We may be required to disclose your information to comply with a court order, a lawful request from a government authority, or the requirements of applicable law.

4.3 Fraud Prevention

Information may be shared with regulatory bodies for the purposes of anti-money laundering (AML) and fraud prevention.

5 Data Protection and Security Measures

7u711 adopts industry-standard technical and organizational measures to ensure the security of your information. The key components of our security framework are:

• SSL Encryption: All data transmission between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology.
• Secure Payment Gateway: Every transaction through bKash, Nagad, Rocket, Upay, and bank transfer is completed in a secure environment.
• Access Control: Only authorized personnel can access user information, and they are subject to strict confidentiality obligations.
• Regular Security Reviews: Our systems undergo regular security audits to identify and address potential risks.
• Data Minimization: We collect only the information that is essential to provide our services.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. While we make every effort, we cannot guarantee absolute security. If you become aware of any security breach, please contact us.

6 Cookie Policy

Cookies are small text files stored on your device. 7u711 uses cookies for the following purposes:

6.1 Essential Cookies

These cookies are necessary for the core functionality of the site — such as maintaining your login session and verifying security. They cannot be disabled.

6.2 Functional Cookies

These cookies remember your preferences and settings, such as language selection and display options, so you do not need to set them up again each time you log in.

6.3 Analytics Cookies

These cookies help us understand usage patterns on the site and improve the quality of our services. The information collected is aggregated and anonymized.

You can control or delete cookies through your browser settings. However, disabling certain cookies may limit some functionality of the site.

7 Data Retention Period

7u711 retains your personal information for as long as is considered necessary. The factors we consider when determining the retention period include:

• The duration your account remains active
• The need to fulfill legal and regulatory obligations
• The need to retain records as evidence in the event of a dispute or legal claim
• Maintaining records for the purpose of fraud prevention

Even after your account is closed, we may retain certain information in a limited scope for a defined period. When information is no longer needed, it is securely deleted or anonymized.

8 Your Rights and Choices

As a user of 7u711, you have the following rights over your own information:

8.1 Right to Access

You can request to know what information we hold about you. We will provide you with a copy of your stored personal information.

8.2 Right to Correction

If your information is inaccurate or incomplete, you can request a correction. We will complete the correction within a reasonable time.

8.3 Right to Deletion

In certain circumstances, you can request that your information be deleted. However, where there are legal obligations, some information may need to be retained for a specified period.

8.4 Right to Object

You have the right to object to marketing communications or certain types of data processing. If you contact us, we will process your request.

To exercise any of these rights, please contact us through the contact details provided below.

9 Privacy of Minors

7u711 provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from minors.

If we learn that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account. If you believe a minor has registered on our platform, please contact us.

10 Changes to This Policy

7u711 reserves the right to update or amend this privacy policy as needed. For any significant changes, we will:

• Publish the updated policy on the website and note the date of the update
• May notify registered users of the changes via email
• Continued use of the platform after a change will be considered acceptance of the new policy

We recommend that you review this page regularly to stay informed about the latest changes.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated support team. We are available 24/7 to assist in both Bengali and English.